Privacy Policy

1. Introduction

Welcome to eProcessly© .
We are committed to protecting your personal information and ensuring that your data is handled securely and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you use our e-contract management platform, website, and related services (collectively, the “Service”).

By accessing or using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal details when you sign up or interact with the platform:

• Full name

• Email address

• Phone number

• Company name

• User role / account type

• Billing and payment information (handled securely through third-party processors)

2.2 Contract & Document Data

When you upload, create, sign, or share contracts, we store:

• Contract files and templates

• Contact information for signers

• Signature details

• Comments, edits, and activity logs

• Metadata such as timestamps, IP addresses, and document versions

2.3 Usage Data

To improve performance and security, we collect analytics such as:

• Device type and browser

• Log files

• Pages visited

• Features used

• Interaction timestamps

2.4 Cookies & Tracking Technologies

We use cookies to enhance functionality, improve user experience, and analyze usage patterns. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

• Create and manage your account

• Enable contract creation, editing, sharing, and signing

• Provide secure collaboration between users

• Improve platform functionality and user experience

• Send transactional emails (like invitation links or signature requests)

• Process billing and subscription payments

• Maintain platform security and prevent fraud

• Comply with legal and regulatory obligations

4. How We Protect Your Data

We use industry-standard security measures, including:

• AES-256 encryption at rest

• TLS encryption in transit

• Firewalls and intrusion detection

• Role-based access control

• Multi-factor authentication (optional)

• Regular security audits and updates

We never sell your personal data or documents to third parties.

5. Sharing Your Information

We may share information only with:

• Trusted service providers (e.g., cloud storage, payment processors, email systems)

• Legal authorities , if required by law

• Other users you explicitly invite to collaborate on or sign a contract

We do not share your information with advertisers or unrelated third parties.

6. Your Rights

Depending on your location (GDPR, CCPA, etc.), you may have the right to:

• Access your data

• Correct or update information

• Request deletion of your data

• Export your data

• Restrict or object to processing

• Withdraw consent at any time

7. Data Retention

We retain your information only as long as necessary for:

• Providing our services

• Legal compliance

• Contractual obligations

You may request permanent deletion of your data or documents at any time.

8. Children’s Privacy

Our platform is not intended for children under the age of 16, and we do not knowingly collect information from minors.

9. International Data Transfers

Your data may be stored or processed in different regions depending on our cloud infrastructure. We ensure all transfers comply with applicable data protection laws, using mechanisms such as Standard Contractual Clauses.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a new “Last Updated” date.

11. Contact Us